Swapped to Martin Haynes from Vision Express and would greatly recommend, very good service and customer centred care. Went for the first time, felt very comfortable and an array of frames to choose from. Would definitely go again.
Great to have an independent on the high street
I was made to feel welcome by the friendly & professional staff. Excellent customer service throughout. Fantastic selection of frames and my glasses were back within a week! Highly recommended and will certainly return.
Having used Martin Haynes Opticians for many years I was concerned about the takeover, but I needn’t have worried! The new look practice is light, bright and modern with a lovely, friendly team. The resident Optometrist is very knowledgeable and explains everything really well. You see the same person each time so your care is consistent. There is a great choice of frames and lenses at all price levels. I have been extremely happy with my specs, I even managed to get an anti-fog coating on my lenses, really useful when wearing a face mask!
Taped Up Glasses
After having issues with my glasses breaking, lenses being scratched, lenses popping out and being generally bad quality i decided after being recommended to visit Martin Haynes fully equipped with my taped up glasses, i was welcomed and treated with the highest of quality, i was offered a range of frames and was guided on the best lenses to suit me. Ash and his colleague were patient and willing to answer and help with any questions i asked. My frames arrived promptly and i have had no issues whatsoever, they have even stopped my headaches. Martin haynes is professional and i will be continuing to use there services